NORWALK – The general manager of South Norwalk Electric and Water said the utility company has taken steps to address the earthy, musty taste and odor that customers may have noticed in their tap water of late, but the problem is temporarily going to get worse before it gets better…
John Hiscock, general manager of SNEW, said an algae outbreak in the main reservoir affected the taste and smell of SNEW’s customers’ water, and the algae was treated with copper sulfate Tuesday. Hiscock said it may take several days before the water is back to normal, and sometimes when algae is killed off in large enough volumes, water will temporarily taste worse.
“Our lab report is better today than it was on Tuesday, but it’s still not good,” he said. “The water takes a day or two to move through the distribution system.”
Although it is aesthetically unpleasant, the water is safe to drink and not all residents have noticed the taste and smell. Hiscock said he certainly can taste and smell the difference in the water.
“It’s bad, and we’re trying to rectify the problem,” he said.
Joe McCaffrey, a Wild Rose Lane resident, said he noticed the musty, earthy smell of the water while washing dishes. He called a neighbor, who reported having the same problem.
“It’s like pond water,” he said.
Hiscock said SNEW will take further steps to address the issue when it replaces its carbon filters in July.
SNEW draws its water from three reservoirs located in Wilton. The water is treated at SNEW’s new filtration plant at 164 Old Boston Road in Wilton and piped to more than 9,000 customers in southwest Wilton, Silvermine, West Norwalk, a section of East Norwalk, South Norwalk and Rowayton.
SNEW customers also noted a foul smell to their water in January, and Hiscock said that smell was due to chlorination. Customers reported, at the time, that the water tasted like fish.
Steve Kobak, The Hour
View original article at: Algae behind earthy, musty taste and smell of SNEW water