Soylent starts shipping reformulated powder after customer complaints

[USA] Soylent has completed the reformulation of its Powder 1.6 and begun shipping Version 1.7.

“Following the debut of Powder 1.6, we received numerous recommendations from our core customer base on topics ranging from viscosity and flavor profile to digestion and sustainable ingredients,” the Los Angeles startup said in a blog post.

That’s one way to put it.

Soylent pulled the product last month after some customers reported gastrointestinal issues that included nausea, vomiting, cramping and diarrhea.

The company investigated various potential culprits and landed on algal flour supplied by San Francisco-based TerraVia Holdings Inc.

At the time, TerraVia resisted blame for Soylent’s customer-relations problems, emailing to tell me, “Our algal flour has been used in more than 20 million servings of products and has never been shown to be the cause of adverse reactions.” The company added, “All of our commercial food ingredients have undergone years of regulatory and safety work and are classified as Generally Regarded as Safe (GRAS) in compliance with FDA regulations.”

Still, Soylent is removing algal flour from the latest iteration of its Powder, along with reducing the sweetness of the product by decreasing the natural and artificial flavors and adding a little sodium, and reducing xantham gum for a thinner consistency.

“With these changes, our team believes we have responded to the issues a small number of community members experienced after consuming Powder 1.6,” the company said. “Many of the other sensory changes we made were already planned for this version.”

Soylent did not mention if or when a new version of its food bar, which also had received complaints, would be available.


View original article at: ZIVO Bioscience and NutriQuest pursue new feed solutions for poultry and swine nutritional applications

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